How does exam proctoring work?

You will take your proctored final exams on our website, through our proctoring provider SmarterProctoring.

The proctoring session is launched from your course and has a short onboarding process to confirm your identify, your test-taking environment, your network, and check that your computer hardware/software meets the minimum requirements.

Although the onboarding should take only a few minutes each time, we recommended budgeting plenty of time for your proctoring session so that you won't feel rushed once you have started your exam.

While you are using SmarterProctoring (in the onboarding phase or during your exam), there is a help widget that will put you in touch with 24/7 SmarterProctoring support staff directly. While they won't be able to answer questions about Saylor Academy or your course, they are able to help you with any technical issues related to your exam proctoring session.

Before your first few exams, we recommend looking through SmarterProctoring's support materials, particularly their General Support and Automated Proctoring sections.

These SmarterProctoring support articles are a great place to start:

• System Requirements - Onboarding 2.0
• Supported Browsers
• SmarterProctoring Student Refund Policy
• Best Practices for Automated Proctoring *Updated*

To help maintain your privacy and security, we also recommend that you disable or uninstall the SmarterProctoring browser extension in between your exam attempts. Alternatively, you could create an additional browser profile or even an additional user account in your computer operating system for the purpose of completing your program coursework and proctored exams. In this case, you might choose to keep the browser extension installed and enabled for your convenience, while using that account or profile exclusively for your Saylor Academy activities.